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TurboTax was founded in 1984 as a form of tax preparation software. Owned by the Intuit Corporation, the company is headquartered in Mountain View, California. TurboTax initially sold software that people could install on their computers to help them get their taxes ready. Over the years, TurboTax has shifted focus from a downloadable software to a web-based service. They are currently one of the leading tax preparation companies, servicing millions of customers a year. Customers can create an account on TurboTax.Intuit.com and fill out their forms online. TurboTax offers many versions of their software, ranging from free versions that do basic filing to paid versions that provide additional services. The company also sells subscriptions that people can use to track and transfer tax data every year.
TurboTax mostly has sales at the beginning of tax season. Look on their website between December and April to get the best discounts. They also offer deals during Cyber Monday, Black Friday and other shopping holidays.
Customers who want to speak to TurboTax customer service will need to fill out the contact form at https://support.turbotax.intuit.com/contact/ to get in touch with the company. Customers can also get in touch with Intuit customer service by calling 1 (800) 446-8848 and asking to talk about TurboTax.
TurboTax does not have live chat options on their homepage. However, once customers create an account and start preparing their taxes, there will be a "Live help" button. This will open a live chat where people can ask for assistance with filing their taxes.
TurboTax has a mobile app that works on a variety of Android and iOS phones, tablets and other devices. The app has all the same services as TurboTax, and it also lets customers use versions like Apple Pay to pay for their taxes and TurboTax services. This can help reduce fees associated with bank transfers and credit card usage.
TurboTax Basic Free, for simple tax returns only
TurboTax has a free basic tax filing version customers You can file with TurboTax Free Edition if you have a simple tax return.*
*A simple tax return is Form 1040 only OR Form 1040 + Unemployment Income. Situations covered in TurboTax Free Edition includes:
W-2 income, limited interest and dividend income reported on a 1099-INT or 1099-DIV, claiming the standard deduction, Earned Income Tax Credit (EIC), child tax credits, unemployment income reported on a 1099-G.
TurboTax Referral Reward
Customers who have a TurboTax account can get a referral code to share with others. When the referred person signs up for TurboTax, the original customer gets a $25 gift card. They can get up to $500 in gift cards from referrals. The person who was referred also gets a 20% off discount for a paid online federal product.
Military service members can always use the free version of TurboTax, but they get a discount if they want to pay for a premium version. The exact discount will vary depending on what a person's military rank is.
TurboTax guarantees complete, accurate calculations and a maximum refund on taxes. If they fail to live up to these guarantees, TurboTax will refund the price of the person's TurboTax software.
Customers who sign up for multiple years of TurboTax at once get special perks. They can save money on their yearly costs and potentially get free shipping for hard copies of software.
Affiliated Institution Discount
TurboTax has programs where they offer a discounted version through financial institutions. Customers can check with their bank, credit union or insurance company. If they are a member of an organization that offers TurboTax discounts, they can access the site through a special link to get savings on their tax filing.