Nordstrom Rack offers all the brands and products that shoppers know and love from Nordstrom — for a much lower price. To create the perfect blend of style and savings, this retailer sells the overstock inventory from Nordstrom stores. The discounts start at 30% off and can drop as low as 70% to 90% off the original retail price, making it a great place to shop for bargains.
The items that customers can find at Nordstrom Rack include brand-name and designer apparel, bags, accessories and footwear for women, men and kids. But that’s not all this discount department store sells. Shoppers can also pick up home goods, beauty products and great gifts for incredibly low prices. Some of the best places to look for deep discounts on these items are the Clearance and Flash Events sections of the retailer’s website.
Shipping Policy
There are several shipping options available to customers of Nordstrom Rack. These range from free standard shipping to next-day shipping:
Free standard shipping is available on orders over $89.Standard shipping costs $9.95 for orders under $89.2-business-day shipping for $15.Next-business-day shipping for $25.The estimated delivery dates for all shipping options are provided at checkout.
Return Policy
Shoppers can return eligible items to Nordstrom Rack within 45 days of purchase or the original ship date. This retailer allows shoppers to return items to its store and online purchases can also be returned through the mail.
Certain items are not eligible for returns. These exceptions include items marked "Final Sale" or "Non-Returnable." Beauty products are also generally not eligible for returns.
Gift Cards
If someone wants to give the gift of style, they can buy a Nordstrom Rack gift card. Both e-gift cards and physical gift cards are available in a variety of amounts. The recipient can then use their gift card on online and in-store purchases.
One unique benefit of giving a Nordstrom Rack gift card is that 1% of all gift card sales go to local nonprofits.
Rewards Program
Nordy Club Rewards is the free rewards program from Nordstrom Rack. Members can earn one point for every dollar they spend. They can then redeem 1,000 of these points for a $10 Nordstrom Note, which can be spent just like cash.
The ability to earn points isn’t the only benefit that Nordy Club Rewards members enjoy. Members also gain access to special sales, offers and events, so it pays to sign up.
Customer Service
Shoppers can either call or start a live chat with a Nordstrom Rack customer service representative. Both options are available Monday through Saturday from 5 a.m. to 10 p.m. PT and Sunday from 5 a.m. to 8 p.m. PT.
The live chat feature is available on the Nordstrom Rack website.The phone number for customer service is 888-966-6283.App
The Nordstrom Rack app is available in the App Store and the Google Play store. Customers find there are several benefits of having this retailer’s app:
Receive notifications about everything from new markdowns to new arrivals.Shop for items by size, color, brand and more and save favorites.Request contactless curbside pickup.View the Nordy Club dashboard.Store Pickup
Many items on the Nordstrom Rack website are eligible for same-day curbside or in-store pickup. The website shows which items are available for pickup, and shoppers can select the pickup option that works best for them. When the item is ready, Nordstrom Rack will send an email that explains how to pick up the items.
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