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Carter's is a historic brand that was founded by William Carter in 1865. The William Carter Company originally ran clothing mills in the New England region, but over the decades, they moved their focus to producing clothing. In modern times, Carter's focuses on producing children's apparel. The company produces clothes, shoes, sleepwear and other accessories for newborns, toddlers and younger children. They have 750 standalone locations, and Carter's clothes are also sold at many other retailers. The brand operates multiple subsidiary brands, including OshKosh B'gosh, Skip Hop, Just One You and Simple Joys. The company has a reputation for producing durable and reliable clothing in a variety of adorable designs.
Carter's holds two massive sales each year. Called the Carter's Semi-Annual Sale, the sales are typically held in January and September. During these sales, customers get big savings, especially for clearance purchases or bulk purchases. The company also hosts sales on holidays like President's Day, Labor Day and Black Friday.
Those who wish to email customer service can fill out the company's online contact form at carters.com/contact-us. People who prefer to speak over the phone can call Carter's at 877-333-0117. Their customer service line is open from 7 a.m. to 10 p.m. on weekdays and 9 a.m. to 8 p.m. on weekends.
The Carter's website does not have a Live Chat feature. However, if the customer goes to the brand's social media pages, they will sometimes respond to instant message inquiries.
The Carter's app can be found at the Google Play and the Apple App stores. From the app, customers can shop Carter's, OshKosh B'gosh and Skip Hop inventory.
Carter's offers a special discount for birthdays, but their discount is not tied to a user's birthday. Instead, customers get the promotional deal on their child's birthday.
Refer a friend to the Carter's rewards club and get a discount. Usually, this is something like 25% off of a $60 purchase.
Keep in mind that Carter's clothes are sold at stores like Walmart and Kohl's as well. Sometimes, those retailers may offer special sales that make the same item of clothing cheaper at their store instead of the Carter's store.
Email Sign Up
When people sign up for the Carter's email program, they get a reward. This is usually a printable coupon they can use in-store or a discount code they can use on the Carter's website.
If a person purchases an item from Carter's and then the item goes on sale, the person can ask Carter's to refund the difference in price. To be eligible for the price adjustment, the customer needs to contact Carter's within 14 days of their purchase.
Carter's Credit Card
When customers get a Carter's Credit Card, they save 25% on their first purchase. Credit cardholders also get a special welcome offer, free shipping and double reward points for any item purchased with their card.
Carter's Rewarding Moments
Rewarding Moment's is Carter's rewards program. Members earn points that can discount later purchases. Every $150 spent results in a $10 reward for members. They also get early access to sales events and a special offer on their child's birthday.
Carter's Inc. Brands